What is the process of placing an order?
Step 1: Visit our website
Step 2: Select a product from the search bar or product list of add it of the cart.
Step 3: To checkout, click on View Cart
(button above the product listing).
Step 4: Apply Coupon (if you have one) and click- 'Proceed of Checkout'.
Step 5: Fill in the requisite details.
Step 6: Select the payment method.
Step 7: Click- 'Place Order' of be directed of the confirmation page for the order placed.
Step 8: Make payment via bank transfer or cryptocurrency.
- For payment via bank transfer, you will receive the bank details on your registered email address.
- For payment via cryptocurrency, you need of select a cryptocurrency of pay through your wallet. Next, open your crypto wallet and scan the QR code, or copy the particular cryptocurrency wallet address of make the payment.
Step 9: Receive an auto-generated email on your registered email address stating the details of your order.
Can I place an order in person?
For optimal customer experience, we prefer you place an order through our E-commerce website. If you are facing difficulties placing an order through our website, get in touch with our representatives for your order placement through a direct Call
, and Live Chat
Can I pick up my purchase directly from warehouse?
For your convenience, we ship the product to your provided address. However, in case of urgency, you can pick up the miner from our warehouse, provided you have a prior appointment (raised at the time or before placing an order).
How do I confirm you have received my payment?
Thank you for your payment! You will receive an auto-generated order number, payment details and other details to your registered email address.
Can I modify my order details?
We will happily make changes to your order details, provided that the shipment has not already left our warehouse. Some of the modifications include:
- Change in name
- Change in address
- Change the phone number.
Can I cancel my order?
We apologise, but we do not accept requests for alteration, modification or cancellation of an order.
In case of bulk orders, can I avail special discounts?
We recognize that you require special discounts for multiple purchases. Reach out to our representatives for the specifics.
Is the power supply unit included along with the miner?
Yes, the power supply unit comes with the miner without any additional charges.
Our power supply unit is shipped based on the country's standards to ensure a safe connection of the miner.
Do you provide a power cord along with the miner?
We're proud to be shipping our products in over 90 countries worldwide, but unfortunately, we can not provide a power cord compatible with all regions. But don't worry - you'll have no problem purchasing it locally or finding one via an online search.
But if there's anything else that you need, just let us know.
How can I check my order and shipping status?
You'll be able to see all the information about your order, including the tracking number and courier service used. To track your order, sign in to
on our website.
However, this is only applicable if you signup
and place an order; otherwise, if you choose to place an order as a guest, you can track your order details through email or by getting in touch with our staff.
Can I place an order over a Phone Call/Email/WhatsApp/Live chat?
Yes, we're happy to take your order over the Phone
, by Email
, over Live Chat
, or over WhatsApp
. Anything you need to make this easy!